Helpline: 0118 958 4033
If you feel passionately about supporting people affected by rape and sexual abuse, then we’d love to hear from you.
We will offer you specialist training, a comprehensive induction, on-going support and supervision and have a wide range of roles available so you can support our services in a way that suits you.
All volunteers have a dedicated line manager or point of contact to support them whilst they volunteer with Trust House.
We value and recognise the contribution of all of our volunteers and hope to provide a rewarding and fulfilling volunteer experience.
Helpline volunteers aim to support survivors of rape and sexual abuse by providing a safe space to talk and share their feelings; by providing information and signposting to other relevant organisations; and by referring to Trust House’s different services.
This role is very flexible and can focus on being a listening ear and providing support over the phone or it can consist mainly of responding to messages sent to our support email account, providing information and signposting and processing referrals. Alternatively, if you prefer, it can be a mixture of everything!
We’re looking for people with excellent listening and communications skills and a friendly telephone manner, and / or people with good administrative and data handling skills.
On the phones, the role requires 2-3-hours per week and we ask that you attend monthly supervision. Behind the scenes as admin support, we ask that you offer 2 hours minimum a week which can be fulfilled at a time convenient for you and attend monthly supervision.
This role can be office based at our offices in Reading or home based.
No previous helpline experience is necessary as training and on-going support will be provided.
Please note that you must be over the age of 18 and live in the UK.
Adult Counselling Service
Our volunteer counsellors are responsible for providing professional and confidential counselling to clients of Trust House.
We ask that our volunteer counsellors are either qualified or on a Diploma course (or equivalent) that leads to being a qualified counsellor and have a clear theoretical model in counselling. The role requires you to commit to working with 3 clients per week and can incorporate both face-to-face sessions and online sessions.
All volunteer counsellors receive ongoing support and regular one-to-one and group supervision from a qualified Supervisor.
Young Person Counselling
We also have a bespoke counselling service for young people (up to the age of 21).
Within our children’s services, there is also the opportunity to volunteer as a play therapist. Please contact us for further information.
We are always looking for volunteers to provide administrative support to the Trust House team to help us to provide an effective service to clients. This role can be completely flexible with no minimum hours required.
We are looking for volunteers with skills in communication and marketing / social media to help us to create and build our presence, enabling us to raise awareness of our charity and our services. This role can be completely flexible with no minimum hours required.
Please note, for some of our volunteer roles, you will need a DBS check and we will ask you to provide two references.
We appreciate that not everyone has the time or flexibility to volunteer in a formal role and we therefore have a number of micro-volunteering opportunities for people to offer their support:
To help us to raise our profile in the local area, we often organise special awareness-raising events. Event Volunteers play a crucial role in helping to make these events happen. They can help us to raise vital funds, raise awareness of our work and signpost to our specialist services, as well as having fun and meeting lots of new people!
We have some great ideas on organising your own fundraising event or challenge. Please see our list of inspiring ideas. Your support makes a real difference and enables us to continue our valuable work.
In this role, you’ll work with us to empower survivors by giving them a voice to improve effective responses to rape and sexual abuse on a local, regional and national level, and help us to raise awareness about rape and sexual abuse and its impact
Trust House is committed to treating all volunteers and prospective volunteers equally and fairly.
For more information on volunteering please contact:
Michelle Harris: michelle.harris@trusthouse.org.uk
We welcome applications from anyone interested in volunteering with us, especially survivors. However, we do request that survivors who would like to volunteer in a frontline role (such as volunteer counsellors, helpline volunteers, ISVA support volunteers etc) wait for a 2-year period from leaving our services before applying.
This is for safeguarding reasons. If a survivor is interested in a less forward-facing role, for example, marketing or fundraising, then this time limit does not necessarily apply, although this will be judged on a case-by-case basis.
There’s no excuse for rape or sexual abuse. Please call the helpline on 0118 958 4033
