Helpline: 0118 958 4033


Why volunteer with Trust House?

If you feel passionately about supporting people affected by rape and sexual abuse, then we’d love to hear from you.

We will offer you specialist training, a comprehensive induction, on-going support and supervision and have a wide range of roles available so you can support our services in a way that suits you.

All volunteers have a dedicated line manager or point of contact to support them whilst they volunteer with Trust House.

We value and recognise the contribution of all of our volunteers and hope to provide a rewarding and fulfilling volunteer experience.


Ways to volunteer

Helpline Volunteers

Helpline volunteers aim to support survivors of rape and sexual abuse by providing a safe space to talk and share their feelings; by providing information and signposting to other relevant organisations; and by referring to Trust House’s different services.

This role is very flexible and can focus on being a listening ear and providing support over the phone or it can consist mainly of responding to messages sent to our support email account, providing information and signposting and processing referrals. Alternatively, if you prefer, it can be a mixture of everything!

We’re looking for people with excellent listening and communications skills and a friendly telephone manner, and / or people with good administrative and data handling skills.

On the phones, the role requires 2-3-hours per week and we ask that you attend monthly supervision. Behind the scenes as admin support, we ask that you offer 2 hours minimum a week which can be fulfilled at a time convenient for you and attend monthly supervision.

This role can be office based at our offices in Reading or home based.

No previous helpline experience is necessary as training and on-going support will be provided.

Please note that you must be over the age of 18 and live in the UK.

Expression of interest form

Counselling Volunteers

Adult Counselling Service

Our volunteer counsellors are responsible for providing professional and confidential counselling to clients of Trust House.

We ask that our volunteer counsellors are either qualified or on a Diploma course (or equivalent) that leads to being a qualified counsellor and have a clear theoretical model in counselling. The role requires you to commit to working with 3 clients per week and can incorporate both face-to-face sessions and online sessions.

All volunteer counsellors receive ongoing support and regular one-to-one and group supervision from a qualified Supervisor.

Please be advised that we generally recruit our volunteer counsellors for the adult service in the autumn and start accepting applications from July onwards.

Young Person Counselling

We also have a bespoke counselling service for young people (up to the age of 21).

Within our children’s services, there is also the opportunity to volunteer as a play therapist. Please contact us for further information.

Expression of interest form

Admin Support Volunteers

We are always looking for volunteers to provide administrative support to the Trust House team to help us to provide an effective service to clients. This role can be completely flexible with no minimum hours required.

Expression of interest form

Communication and Marketing Volunteers:

We are looking for volunteers with skills in communication and marketing / social media to help us to create and build our presence, enabling us to raise awareness of our charity and our services. This role can be completely flexible with no minimum hours required.

Expression of interest form

Please note, for some of our volunteer roles, you will need a DBS check and we will ask you to provide two references.

Other ways to volunteer

Become a Digital Cheerleader!

We appreciate that not everyone has the time or flexibility to volunteer in a formal role and we therefore have a number of micro-volunteering opportunities for people to offer their support:

  • Like us on Facebook and share our posts
  • Follow us on Twitter and retweet our posts
  • Connect with us on LinkedIn and help us expand our network
  • Share our Instagram posts
  • Make a donation to our Just Giving page and share with your network

Event Volunteers

To help us to raise our profile in the local area, we often organise special awareness-raising events. Event Volunteers play a crucial role in helping to make these events happen. They can help us to raise vital funds, raise awareness of our work and signpost to our specialist services, as well as having fun and meeting lots of new people!

Expression of interest form

Fundraising Volunteers

We have some great ideas on organising your own fundraising event or challenge. Please see our list of inspiring ideas. Your support makes a real difference and enables us to continue our valuable work.

Download our inspiring ideas

Expression of interest form

Volunteer Champions

In this role, you’ll work with us to empower survivors by giving them a voice to improve effective responses to rape and sexual abuse on a local, regional and national level, and help us to raise awareness about rape and sexual abuse and its impact

Expression of interest form

What to expect from us

  • A clearly defined role so you know exactly what to expect from the role
  • On-going support and regular supervision (where appropriate), including a named point of contact / supervisor / line manager
  • Appropriate training for the role
  • An induction to Trust House and to your specific role
  • To have reasonable out-of-pocket expenses reimbursed
  • Insurance cover under Trust House’s Public and Employer’s Liability Cover
  • To have the opportunity to contribute to the development and improvement of the Trust House’s volunteer programme and volunteer services.

Trust House is committed to treating all volunteers and prospective volunteers equally and fairly.

For more information on volunteering please contact:

Michelle Harris:


Former client volunteering policy

We welcome applications from anyone interested in volunteering with us, especially survivors. However, we do request that survivors who would like to volunteer in a frontline role (such as volunteer counsellors, helpline volunteers, ISVA support volunteers etc) wait for a 2-year period from leaving our services before applying.

This is for safeguarding reasons. If a survivor is interested in a less forward-facing role, for example, marketing or fundraising, then this time limit does not necessarily apply, although this will be judged on a case-by-case basis.


Expression of interest form

There’s no excuse for rape or sexual abuse. Please call the helpline on 0118 958 4033

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